{"id":7,"date":"2021-07-16T02:22:44","date_gmt":"2021-07-16T02:22:44","guid":{"rendered":"https:\/\/boxcontrol.ideainfo.com.br\/help\/docs\/"},"modified":"2022-09-10T13:38:48","modified_gmt":"2022-09-10T13:38:48","slug":"docs","status":"publish","type":"page","link":"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/","title":{"rendered":"Canais de Ajuda"},"content":{"rendered":"    <div class=\"eazydocs_shortcode\">\n        <div  class=\"ezd-grid ezd-masonry ezd-column-3 \">\n\t\t\t\n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/01.png\" class=\"attachment-ezd_searrch_thumb50x50 size-ezd_searrch_thumb50x50\" alt=\"\" srcset=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/01.png 126w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/01-70x70.png 70w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/01-16x16.png 16w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/01-18x18.png 18w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/01-20x20.png 20w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tPrimeiros Passos                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        6                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/fazendo-sua-assinatura\/\">\n\t\t\t\t\t\t\t\t\t\t\tFazendo sua assinatura\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/configurando-minha-empresa\/\">\n\t\t\t\t\t\t\t\t\t\t\tConfigurando a minha empresa\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/configurando-servicos\/\">\n\t\t\t\t\t\t\t\t\t\t\tConfigurando meus servi\u00e7os\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/configurando-formas-de-pagamento\/\">\n\t\t\t\t\t\t\t\t\t\t\tConfigurando formas de pagamento\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/configurando-meus-fretes\/\">\n\t\t\t\t\t\t\t\t\t\t\tConfigurando meus fretes\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                <\/ul>\n\t\t\t\t\t\t    \t\t\t\t\t\t<div class=\"ezd-doc-btn-wrap \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/primeiros-passos\/\" class=\"doc_border_btn\">\n\t\t\t\t\t\t\t\t\tView Details <i class=\"arrow_right\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                    <\/div>\n                <\/div>\n\t\t\t    \n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/02.png\" class=\"attachment-ezd_searrch_thumb50x50 size-ezd_searrch_thumb50x50\" alt=\"\" srcset=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/02.png 126w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/02-70x70.png 70w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/02-16x16.png 16w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/02-18x18.png 18w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/02-20x20.png 20w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/clientes\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tClientes e Cr\u00e9ditos                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        2                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/clientes\/gerenciando-clientes\/\">\n\t\t\t\t\t\t\t\t\t\t\tGerenciando clientes\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/clientes\/creditos\/\">\n\t\t\t\t\t\t\t\t\t\t\tAdicionando cr\u00e9ditos\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                <\/ul>\n\t\t\t\t\t\t    \t\t\t\t\t\t<div class=\"ezd-doc-btn-wrap \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/clientes\/\" class=\"doc_border_btn\">\n\t\t\t\t\t\t\t\t\tView Details <i class=\"arrow_right\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                    <\/div>\n                <\/div>\n\t\t\t    \n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/04.png\" class=\"attachment-ezd_searrch_thumb50x50 size-ezd_searrch_thumb50x50\" alt=\"\" srcset=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/04.png 126w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/04-70x70.png 70w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/04-16x16.png 16w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/04-18x18.png 18w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/04-20x20.png 20w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/lojavirtual\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tLoja Virtual                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        1                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/lojavirtual\/loja-virtual\/\">\n\t\t\t\t\t\t\t\t\t\t\tLoja Virtual\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                <\/ul>\n\t\t\t\t\t\t    \t\t\t\t\t\t<div class=\"ezd-doc-btn-wrap \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/lojavirtual\/\" class=\"doc_border_btn\">\n\t\t\t\t\t\t\t\t\tView Details <i class=\"arrow_right\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                    <\/div>\n                <\/div>\n\t\t\t    \n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/05.png\" class=\"attachment-ezd_searrch_thumb50x50 size-ezd_searrch_thumb50x50\" alt=\"\" srcset=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/05.png 126w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/05-70x70.png 70w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/05-16x16.png 16w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/05-18x18.png 18w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/05-20x20.png 20w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/grupo-de-compras\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tGrupo de compras                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        4                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/grupo-de-compras\/configurando-seu-robo-no-telegram\/\">\n\t\t\t\t\t\t\t\t\t\t\tConfigurando seu rob\u00f4 no telegram\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/grupo-de-compras\/abrindo-um-grupo-de-compras\/\">\n\t\t\t\t\t\t\t\t\t\t\tAbrindo um grupo de compras\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/grupo-de-compras\/cadastrando-produtos\/\">\n\t\t\t\t\t\t\t\t\t\t\tCadastrando produtos\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/grupo-de-compras\/gerenciando-pedidos\/\">\n\t\t\t\t\t\t\t\t\t\t\tGerenciando pedidos\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                <\/ul>\n\t\t\t\t\t\t    \t\t\t\t\t\t<div class=\"ezd-doc-btn-wrap \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/grupo-de-compras\/\" class=\"doc_border_btn\">\n\t\t\t\t\t\t\t\t\tView Details <i class=\"arrow_right\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                    <\/div>\n                <\/div>\n\t\t\t    \n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/06.png\" class=\"attachment-ezd_searrch_thumb50x50 size-ezd_searrch_thumb50x50\" alt=\"\" srcset=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/06.png 127w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/06-70x70.png 70w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/06-16x16.png 16w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/06-18x18.png 18w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/06-20x20.png 20w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulo-de-servicos\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tPersonal Shopper (Servi\u00e7os)                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        1                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulo-de-servicos\/abrindo-e-genrenciando-servicos\/\">\n\t\t\t\t\t\t\t\t\t\t\tSolicitando e gerenciando servi\u00e7os\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                <\/ul>\n\t\t\t\t\t\t    \t\t\t\t\t\t<div class=\"ezd-doc-btn-wrap \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulo-de-servicos\/\" class=\"doc_border_btn\">\n\t\t\t\t\t\t\t\t\tView Details <i class=\"arrow_right\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                    <\/div>\n                <\/div>\n\t\t\t    \n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/08.png\" class=\"attachment-ezd_searrch_thumb50x50 size-ezd_searrch_thumb50x50\" alt=\"\" srcset=\"https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/08.png 127w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/08-70x70.png 70w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/08-16x16.png 16w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/08-18x18.png 18w, https:\/\/help.boxcontrolsoftware.com\/site\/wp-content\/uploads\/2021\/07\/08-20x20.png 20w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulos-de-redirecionamento\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tRedirecionamento                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        4                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulos-de-redirecionamento\/como-cadastrar-caixas\/\">\n\t\t\t\t\t\t\t\t\t\t\tCadastrando caixas\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulos-de-redirecionamento\/cadastrando-produtos\/\">\n\t\t\t\t\t\t\t\t\t\t\tCadastrando produtos\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulos-de-redirecionamento\/abrindo-e-gerenciando-envios\/\">\n\t\t\t\t\t\t\t\t\t\t\tSolicitando e gerenciando envios\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                        <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulos-de-redirecionamento\/como-solicitar-um-pickup\/\">\n\t\t\t\t\t\t\t\t\t\t\tComo solicitar um pickup\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    <\/li>\n\t\t\t\t\t\t\t\t                                <\/ul>\n\t\t\t\t\t\t    \t\t\t\t\t\t<div class=\"ezd-doc-btn-wrap \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/modulos-de-redirecionamento\/\" class=\"doc_border_btn\">\n\t\t\t\t\t\t\t\t\tView Details <i class=\"arrow_right\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                    <\/div>\n                <\/div>\n\t\t\t    \n                <div class=\"ezd-col-width\">\n                    <div class=\"categories_guide_item  wow fadeInUp\" >\n\t\t\t\t\t\t                        <div class=\"doc-top ezd-d-flex ezd-align-items-start\">\n\t\t\t\t\t\t\t                            <a class=\"doc_tag_title\" href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/relatorios\/\">\n\t\t\t\t\t\t\t\t                                    <h4 class=\"title\">\n\t\t\t\t\t\t\t\t\t\tRelat\u00f3rios                                    <\/h4>\n\t\t\t\t\t\t\t\t\t                                    <span class=\"ezd-badge\">\n                                        3                                        Topics                                    <\/span>\n\t\t\t\t\t\t\t\t\t                            <\/a>\n                        <\/div>\n\t\t\t\t\t\t                            <ul class=\"ezd-list-unstyled article_list\">\n\t\t\t\t\t\t\t\t                                    <li>\n                                        <a href=\"https:\/\/help.boxcontrolsoftware.com\/site\/docs\/relatorios\/relatorio-financeiro\/\">\n\t\t\t\t\t\t\t\t\t\t\tRelat\u00f3rio financeiro\t\t\t\t\t\t\t\t\t\t\t                                        <\/a>\n                                    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